🏇 Cheltenham 2026: One-stop FAQ page

Cheltenham 2026 made simple.

Betting, offers, payments and race day answers - all in one place.

PROMOTIONS AND SPECIAL OFFERS

Make the most of this year's Cheltenham with exclusive offers designed to add extra value to your bets!

Cheltenham Non-Runner Money Back

Back a horse to win any Cheltenham Festival 2026 race.

If your horse doesn’t run, we'll:

• Refund cash stakes in full on singles
• Void the selection in multiples.

Key terms

• Available until 23:59 on 8th of March
• Win markets only
• Free bets are not refunded
• Bet with Non-Runner Money Back

Pre-Cheltenham Epic Boosts

Price boosts on selected Cheltenham races a week before the festival.

• Available until the 6th of March at 09:00.
• Boosts announced daily.
• Singles only.
• Stake limits apply.
• Odds may fluctuate.
• Non-Runner Money Back applies.

Cheltenham Week Epic Boosts

Enhanced prices on selected Cheltenham races during the festival week.

• Available from the 10th to 13th of March at 08:00 and 13:30.
• Singles only.
• Stake limits apply.
• Odds may fluctuate.

Cheltenham Best Odds Guaranteed

• Place a bet after 08:00 on race day and we'll pay you at the best price available - whether on the odds you took or SP.

Key terms

• Opt-in required via the racecard
• UK and Irish customers only.
• BOG here.

NEW: Lucky Stable (Free-to-Play)

• No deposit required - just play for fun!
• Players with 3 or more winning horses in a stable share the jackpot.
• Full gameplay and Terms & Conditions here.

MOST ASKED CHELTENHAM QUESTIONS

What happens if my horse doesn’t run?

What happens depends on when and how you placed your bet.

Antepost bets:

• If you placed your bet weeks or months in advance, your stake usually stands if the horse does not run.

Non-Runner Money Back markets:

• Cash stakes refunded on singles
• Selection voided in multiples

See full details: Non-Runner Money Back

Why hasn’t my bet settled yet?

Bets settle once the official race result is confirmed.

During busy races, settlement may take slightly longer due to high betting volumes.

If your bet has not settled yet:

• Settlement will complete automatically once results are confirmed
• Your bet is safe
• You don't need to contact us

Can I Cash Out my Cheltenham bet?

Cash Out may be available on your bet, depending on the market and timing.

Availability depends on:

• The market
• The timing
• Live event conditions

Some bets don't qualify, including:

• Each-Way
• Boosted bets
• Bet Builder

See Cash Out for full details.

Why did my payout change?

This is usually due to a Rule 4 deduction.

Rule 4 applies when a horse is withdrawn after betting has started.

• It reduces winnings only
• Your original stake isn't affected
• The adjustment is applied automatically

See Rule 4 for full details.

DEPOSITS AND WITHDRAWALS

Withdrawals continue to be processed as normal during Cheltenham and will be completed as quickly as possible once approved.

DEPOSITS

• Use Quick Deposit for fast and secure funding.
• Available methods include:
  • PayPal
  • Apple Pay
  • William Hill Plus
• View all options: Deposit payment methods

WITHDRAWALS

• Visa Direct withdrawals are typically processed within 4 hours, 24/7.
• Other available methods:
  • Skrill
  • Neteller
  • Bank Transfer
• For security reasons, withdrawals must be made back to your original deposit method.
• View full details: Withdrawal payment methods

ACCOUNT AND LOGIN HELP

Forgotten your login? Reset password here.

• Enter your email address or username and follow the reset link we send you. 

Need account verification? Verify your account here.

• You need to be verified before withdrawing.
• Once verified, withdrawals can be processed as normal. 

CHELTENHAM EXPERT INSIGHTS

Explore expert insight from the William Hill News Team, including:

• Cheltenham Gold Cup Betting Tips and Odds
• Cheltenham Festival handicap betting tips following entries
• Inothewayurthinkin on his A-game will take a lot of beating
• Day 4 Schedule and Odds
• Day 3 Schedule and Odds
• Day 2 Schedule and Odds
• Day 1 Schedule and Odds
• Full list of 2026 Cheltenham Festival handicap entries
• Open Hurdle Antepost Tips
• Novice Chase Antepost Tips
• Novice Hurdle Antepost Tips
• Analysing Gordon Elliott’s best Chances at the 2026 Cheltenham Festival
• Ranking Willie Mullin's Top Hopes at the 2026 Cheltenham Festival
• Inothewayurthinkin may not make Cheltenham
• Cheltenham Festival 2026 Odds: Worst Liabilities 50 Days Out Revealed
• Cheltenham Festival Trials Day Predictions & Betting Tips (2026)
• Cheltenham Festival Antepost Tips Following Trials Day

..and more must-watch content from the experts from our Horse Racing Team!

• ROAD TO CHELTENHAM 2026 | Barry Geraghty's 50 Questions with Nick Luck
• 'WHO'S GOING TO RELISH THIS TEST?' | WH HALF A MILL GRAND NATIONAL TRIAL
• 'IT'S GRAND TO BE FROM YORKSHIRE...' | CHELTENHAM TRIALS DAY

QUICK LINKS AND TOOLS

Whether you’re placing your first bet or tracking your accumulator, these links will help you get straight to the action.

• Cheltenham 2026 betting pages
• Cheltenham Festival Countdown
• Road To Cheltenham 2026 Price Boosts (NRMB)
• Number Of 2025 Cheltenham Championship Winners To Retain Their Crown In 2026
• How to place a single and multiple bet?
• Horse Racing Bet Builder
• William Hill Naps Table for expert daily picks.
• William Hill Racing Radio provides expert tips and live commentary on every UK race, as well as selected Irish meetings.
• Watch Cheltenham races live and for free on each race's betting page.

NON-RUNNERS AND BALLOTED OUT

• An updated list will be provided 48 hours before the race.
• Any horse that appears on this list will be voided.
• If the reserves don't take part in the race, they will be classified as balloted out.
• Any bets on horses not included on the Balloted Out list will be considered non-runners and will be settled as losing.