NOTES: Deposit option for Bank Transfer payments is discontinued since the 30th of March 2022.
- We accept all currencies except USD.
- Refrain from special characters when entering your bank details upon registration (e.g. */-#&().,<>?:;”[]{}+).
What are the withdrawal limits for Bank Transfer?
| Withdrawal | |
| Minimum Amount | £25 |
| Maximum Amount | £100,000 |
| Timescale |
3-5 working days via Bank Transfer NOTE: If haven't receive within the above timeframe, allow 10 working days before contacting our Customer Service Team |
- The withdrawal will be issued via Bank Transfer.
- You may be asked to send some identification documents. Click here for more information.
- In the rare event you haven't received your funds within the timeframe stated above, please allow up to 10 working days before contacting Customer Service.
- Delays may be connected to issues with your bank - if we need any further details from you, we'll reach out to you.
- William Hill doesn't charge any fees for Bank Transfer transactions. However, your bank may charge you for handling the bank transfer.
- Please consult your bank for more information regarding the charges.
How do I withdraw by Bank Transfer?
To request withdrawal by Bank Transfer, follow these simple and easy steps:
1. Click on the Balance icon at the top of the page, then select 'Withdraw'.
2. Enter the amount you wish to withdraw and click on 'Withdraw'.
3. The Bank Transfer option will be presented to you.
4. Click on the 'Bank Transfer' link to fill out your bank details.
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For UK bank accounts: |
For non-UK bank accounts: |
For Canadian bank transfers, you can follow the format: |
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NOTES: Currently, withdrawals by Bank Transfer aren't available for residents of:
-
- Kazakhstan
- Kuwait
- Malaysia
- Mauritius
- North Macedonia
- Customers residing in Japan may use JETON (5 to 10 working days timeframe) and Ecopayz.
- While your withdrawal request is being approved, you'll be able to reverse it (click here for more information). After that, you'll no longer be able to reverse it and your funds will be processed back to you within 1 to 10 working days.
5. Click 'Continue'.
6. Check the amount and click 'Withdraw'.
7. The next page will display request confirmation and William Hill transaction ID reference number should you need to query the transaction at any time. This transaction ID will appear in your account statement.
What are the timescales for various bank transfers for withdrawals?
NOTE: The cost of transfer service depends on your bank and may vary. Please consult your bank for more information on the charges.
| Transfer Type | Timescales |
|
Standard Bank Transfer |
3-5 working days NOTE: If haven't receive within the above timeframe, allow 10 working days before contacting our Customer Service Team. |
|
Urgent/Swift Bank Transfer |
1 to 3 working days |
|
Chaps (UK only) |
1 working day |
Anti-Money Laundering (AML) Requirements
As part of the Anti-Money Laundering (AML) requirement, William Hill now requires these documents in all Bank Transfer withdrawal requests:
- Proof of Bank Account (should be a bank statement that corresponds to your registered bank transfer details: Customer's Name, bank letterhead and Account number/IBAN)
- Valid ID [Driving License, Passport, National Identity Card, Electoral ID, Residence Permit, Age Card and Citizencard/Yoti Citizencard (UK only)]
NOTE: Proof of Bank Account Validity
- For UK Bank Transfers: Issued in the last three (3) months.
- For International Bank Transfers: Issued in the last six (6) months.