At William Hill, we take your security seriously - that's why preventive measures are in place to protect you and your account.
Here's what you need to know:
Why can't I open an account?
- Unfortunately, we aren't able to verify your personal details, so we can't proceed opening an account for you.
- You can read more about our regulatory and legal responsibilities in our Terms and Conditions under section 1.4.
What should I do if I would still like to open an account?
- You can e-mail us the required documents to documents@willhill.com.
- It usually takes 24 hours for our team to review it.
Which documents can I send?
Please send us a selfie holding these documents:
- Proof of Identity - one valid photo ID (Driver's License, National ID or Passport); and
- Proof of Address - a bank or credit card statement showing the registered address on your account. This must have been issued within the past three months.
You can upload your documents here, which will be held in a secure file in line with data protection requirements and our Privacy Policy.
We'll not use your information for any purpose other than fulfilling our regulatory obligations.