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William Hill Support
Legal
Complaints Process

Complaints Process

How to Raise a Complaint
How do I Make My Initial Complaint?
Second Opinion
UK Customers: Second Opinion
Non-UK customers: Second Opinion
IBAS: The Independent Betting Adjudication Service

William Hill is operated by WHG (International) Limited, a company registered in Gibraltar. WHG (International) Limited is licensed and regulated in Great Britain by the Gambling Commission under account number 39225 for customers in Great Britain and further licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling Commissioner. The registered office of William Hill is at 6/1 Waterport Place, Gibraltar, with registered company number 99191. William Hill is a registered I.B.A.S bookmaker.
For customers outside of Great Britain, this website is operated by William Hill Global PLC, a company registered in Malta with registration number C96298 and registered office at William Hill Global PLC, Tagliaferro Business Centre, Level 7, High Street, Sliema SLM 1549, Malta. WHG PLC operates in accordance with Malta Gaming Authority under license: MGA/CRP/121/2006-05 issued on the 2nd of November 2020.
Gaming can be harmful if it is not controlled.
Underage gambling is an offence. William Hill is committed to helping you to gamble safely. For more information on the tools available to help to keep you safe please visit our Safer Gambling page. If you want advice or support you can call the National Gambling Helpline on 0808 8020 133 (England, Scotland and Wales or visit Gamblingtherapy.org ).

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