Deposit Limits Explained

Customer-set deposit limits are designed to help you gamble safely.

Limits can be set on a daily, weekly or monthly basis.

NOTE: Net deposit limits are available for UK customers only. For Non-UK deposit limits, click HERE.

NET DEPOSIT LIMIT

At William Hill UK, we use Net deposit limits.
This means your limit allows you to deposit the set amount plus anything you have withdrawn.

Here's an example of how that works:

Let's say your Deposit Limit is £100 a month and you deposit £50.
You win £50, so your account now has £100 in it.
You later withdraw £50.
This means you still have £100 before you hit your Deposit Limit
This is because you’re playing with money you won, and your net Deposit Limit is still £100.

NET DEPOSIT LIMIT PERIODS

Your daily limit is over 24 hours.
A weekly limit is over a period of 7 days.
The monthly limit looks back to the same date of the previous month.
If you have more than one limit set, it will always be the most restrictive limit which takes priority.
- Example: You set a daily deposit limit of £50, and a Weekly limit of £100.
- On Monday you deposit and wager £50, and another £50 on Tuesday.
- On Thursday you try to deposit another £50.
- Although by your daily limit you still have £50 available, you will be prevented from depositing more because you have reached the £100 Weekly limit.
If you would like to check out how much you can deposit, please click here to visit your deposit tracker.

CHANGING DEPOSIT LIMITS

You can access your deposit limit page in the following ways:

When changing your amount limit, take note of the following timeframes:

Decreasing your limit = Immediate.
Increasing your limit = A 24-hour cool-off period will be set. After 24 hours, you'll need to confirm the increase and then it will take effect.

ERROR IN SETTING DEPOSIT LIMIT

If you can't find the limit that's right for you, our team is more than happy to set up a new limit for you.
Customers returning from Self Exclusion or GAMSTOP Exclusion may decrease their deposit limit at any point.
Any increase requests when returning from Exclusion will be subject to review for approval.

NET DEPOSIT LIMIT

NOTE: Net Deposit Limit is available for UK customers only.

For Non-UK deposit limits, click here.

A Net Deposit Limit is:

The total amount you deposit into your account, minus any withdrawals made during the same limit period.
This means your limit allows you to deposit the set amount, plus anything you’ve withdrawn.

Example: If your monthly Net Deposit Limit is £100:

Because you withdrew £50, you still have £100 available before reaching your Net Deposit Limit.

HOW DO THE LIMIT PERIODS WORK?

Deposit limits are applied over a calendar-based period. Example:

HOW CAN I CHECK HOW MUCH I CAN STILL DEPOSIT?

You can track your remaining deposit allowance at any time through your Deposit Tracker.

CHANGING YOUR DEPOSIT LIMITS

There are three (3) ways you can access your deposit limit page:

1. Through 'Safer Gambling' feature:

2. Through 'Deposit Tracker and Deposit Limits' button:

3. Through 'Deposit' button:

These timeframes will apply when changing your deposit limit:

Decreasing your limit: Immediate
Increasing your limit: A 24-hour cool-off period will be set. After 24 hours, you'll need to confirm the increase before it takes effect.

ERROR IN SETTING DEPOSIT LIMIT

If you can't find the limit that's right for you, our Customer Service Team is more than happy to set up a new limit for you.
Customers returning from Self Exclusion or GAMSTOP Exclusion may decrease their deposit limit at any point.
Any increase requests when returning from Exclusion will be subject to review for approval.

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